Frequently Asked Questions

Everything you need to know about loans, eligibility, and our services β€” answered clearly.

🏦 General Questions

What is HDFC Loan Support?

HDFC Loan Support is an independent loan advisory and facilitation platform. We help you explore, compare, and apply for various loan products from leading banks and NBFCs across India. We are not affiliated with HDFC Bank Ltd. β€” we are a third-party advisory service.

Is your service free for customers?

Yes, completely. Our loan advisory, comparison, and application assistance is 100% free for customers. We earn a referral fee from our lending partners only upon successful loan disbursement β€” at no extra cost to you.

Which banks and lenders do you work with?

We work with 30+ leading financial institutions including major public sector banks, private banks, and RBI-registered NBFCs. Our lending partners are selected for competitive rates, quick processing, and strong customer service.

Will checking eligibility affect my CIBIL score?

No. Our initial eligibility check is a soft inquiry and does not affect your credit score. Only when a lender formally processes your application does a hard inquiry get recorded.

βœ… Eligibility & Requirements

What is the minimum age to apply for a loan?

You must be at least 21 years old at the time of loan application. The maximum age at loan maturity is typically 60–65 years for salaried applicants and 65–70 years for self-employed individuals, depending on the lender.

What CIBIL score is needed for a loan?

Most banks require a minimum CIBIL score of 700 for personal and home loans. Some NBFCs may consider scores of 650+. A score above 750 typically qualifies you for the best interest rates and higher loan amounts.

Can self-employed individuals apply?

Yes. Self-employed professionals (doctors, CAs, architects) and business owners are eligible. You will need to provide ITR for the last 2–3 years, audited financial statements, and 12 months bank statements.

Can NRIs apply for loans?

Yes, NRIs can apply for Home Loans and Loan Against Property for properties located in India. Eligibility, documentation, and LTV ratios may vary for NRI applicants. Our advisors can guide you through the NRI-specific process.

What is the minimum income required?

Minimum income requirements vary by loan type and lender. Generally, salaried applicants need a minimum monthly income of β‚Ή15,000–₹25,000. For business loans, a minimum annual turnover of β‚Ή10 lakh is typically required.

πŸ“„ Documents Required

What documents are needed for a personal loan?

  • PAN card and Aadhaar card
  • Last 3 months salary slips (salaried) or ITR for 2 years (self-employed)
  • Last 6 months bank statements
  • Latest Form 16 or Income Tax Return
  • Passport-size photographs

What extra documents are required for a home loan?

In addition to the standard KYC and income documents, home loans require:

  • Sale agreement / allotment letter
  • Property title documents and chain of title
  • Building plan approved by local authority
  • NOC from builder / housing society
  • Property tax receipts

Can I submit documents online?

Yes. You can upload all documents securely through our online portal or via WhatsApp to your assigned loan advisor. We also offer doorstep document pickup in select cities for your convenience.

πŸ’° Interest Rates & Fees

What interest rates do you offer?

Interest rates depend on the loan type, lender, your credit profile, and prevailing market conditions. Indicative ranges are:

  • Home Loan: 8.50% – 11.00% p.a.
  • Personal Loan: 10.50% – 24.00% p.a.
  • Vehicle Loan: 8.75% – 15.00% p.a.
  • Education Loan: 9.00% – 14.00% p.a.
  • Business Loan: 11.00% – 26.00% p.a.
  • Loan Against Property: 9.00% – 13.50% p.a.

Are there any processing fees?

Processing fees are charged by the lender, typically ranging from 0.5% to 2% of the loan amount plus applicable GST. Some lenders offer zero processing fee promotions. We will clearly disclose all fees before you submit your application.

Can I prepay my loan early?

Yes. For floating-rate loans, the RBI mandates zero prepayment or foreclosure charges. Fixed-rate loans may carry a nominal charge of 2–4% on the outstanding principal. Partial prepayment can significantly reduce your overall interest burden.

What is a balance transfer and should I consider it?

A balance transfer allows you to move your existing loan to a new lender offering a lower interest rate. If your current loan interest rate is 1.5% or more above current market rates, a balance transfer can save you significant money over the remaining tenure. Our advisors can run a free savings analysis for you.

βš™οΈ Loan Process

How long does it take to get a loan approved?

Timelines vary by loan type: Personal loans can be approved and disbursed in 24–48 hours. Vehicle loans typically take 2–4 business days. Home loans and business loans usually take 7–15 business days from complete document submission to disbursement.

What is the step-by-step loan process?

  • Step 1: Submit your inquiry on our website or call us
  • Step 2: Free eligibility assessment and product recommendation
  • Step 3: Choose your preferred lender and loan product
  • Step 4: Submit KYC and income documents
  • Step 5: Lender processes your application and conducts verification
  • Step 6: Loan sanction letter issued upon approval
  • Step 7: Disbursement directly to your bank account or beneficiary

What happens if my loan application is rejected?

Don't worry. Our advisors will analyse the reason for rejection, suggest steps to improve your eligibility (credit score, income documentation, debt-to-income ratio), and explore alternative lenders who may have more flexible criteria for your profile.

Can I add a co-applicant to improve eligibility?

Yes, and we strongly recommend it for higher loan amounts. Adding a co-applicant (spouse, parent, or earning sibling) combines both incomes, which can significantly increase your eligible loan amount and may also improve the interest rate offered.

Still Have Questions?

Our loan experts are happy to help β€” call, WhatsApp, or fill in the form.

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